Working in Groups

Some advice from the Harvard Business Publisher on working in groups. This is probably good reading for anyone in BUS 230.

The best approach is to go to the source — speak with your colleague directly. This conversation should take place in an informal, private setting and you should always follow good feedback rules. Don't accuse or blame your colleague. Use concrete examples to explain what you are seeing and its impact on you.

Richard Hackman, the Edgar Pierce Professor of Social and Organizational Psychology at Harvard Business School and author of Leading Teams: Setting the Stage for Great Performances says, "We tend to attribute what's going wrong to an individual and specifically to something dispositional about them." This is dangerous because you are then attacking a person — not their behavior. Most importantly, to establish a common ground with your colleague, discuss the issue in context of mutual goals. "You want to ask 'What can we do to achieve our goals?' not 'You screwed up again,'" Hackman says.